Shipping policy
Shipping Policy
At Nolux, we are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below for complete details regarding order processing, shipping timelines, and delivery support.
Shipping Coverage
We currently ship across India only.
Order Processing Time
All orders are processed within 24–48 hours after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
Estimated delivery time is:
- 3–7 business days across India
Please note that delivery timelines may vary slightly depending on your location, courier availability, weather conditions, or unforeseen logistical delays.
Shipping Charges
We offer Free Shipping on all orders across India.
Cash on Delivery (COD)
We currently offer Cash on Delivery (COD) on eligible orders and locations.
In some cases, our team may contact you for order verification before dispatch.
Order Tracking
Once your order has been shipped, you will receive tracking details via SMS, email, or WhatsApp so you can monitor your shipment in real time.
Delayed Deliveries
While we aim to deliver all orders within the estimated timeline, occasional delays may occur due to:
- High order volumes
- Courier issues
- Weather conditions
- Regional restrictions or operational delays
If your order is delayed, please reach out to our support team and we will assist you as quickly as possible.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order details.
Our team will work with the courier partner to resolve the issue promptly.
Contact Us
For any shipping-related questions or support, feel free to contact us:
Email: help@nolux.in
Phone: +91 7999126921
Thank you for shopping with Nolux. We appreciate your trust and support.